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Let's face it, ship happens! We strive to have your order sent out the next day, and always within 48-72 hours. Please remember that Saturday and Sunday are weekends, and our staff doesn't do packaging over the weekend! Please allow your tracking number to update within 2-3 business days once emailed to you. Your package may be moving through the postal system and the tracking might not update until its at a local facility. If you need more help, please email us at info@rekmed.org

*Shipping delays may occur during the holidays due to volume, but we are working hard to get it to you ASAP!

Our Hassle-Free Return Policy Ensures Your Satisfaction. Return your undamaged, or unused product within 30 days and we will refund you upon arrival or proof of tracking.

Digital Downloads are Non-Refundable. Once purchased, your download will be sent immediately to your email. Each digital download has 2 download attempts. If you are locked out of your download attempts, please send us an email at info@rekmed.org and we will be able to help you within 24-48 business hours.